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Frequently Asked Questions

Q: What can I expect for my first visit?

When you arrive at the office you will be greeted by Shawnda or Erin, who will get you started on some paperwork (you can expediate this process by filling out the paperwork ahead of time. You can find this at the bottom of the "New Patient" tab.)

You will then have a consultation with Dr. Mateo, who will ask specific questions about your condition to see if you are a good candidate for our care. You will have a chance to ask questions as well. 

After the consultation, the doctor will perform a thorough exam and x-rays, if necessary. This will give them the information they need to diagnose your condition. They will then review all of the information and make recommendations for your condition such as what is wrong, what needs to be done, how long it will take, and any other questions you may have.

Q: Do you accept insurance?

We work with most insurance companies. Plans vary, so you can call the office to verify your benefits and coverage. Call us at (785) 542-5400.

We also have affordable care options for those with no insurance or high deductible plans.

Q: Is chiropractic safe during pregnancy?

Yes! There may be no better time to get chiropractic care than when you're pregnant. Chiropractic enhances your nervous system and helps reduce pain and symptoms associated with pregnancy.

Special techniques are used to provided a comfortable experience for the mother while still gaining the benefits of chiropractic care. 

Q: I've had back surgery in the past. Can I still see a Chiropractor?

Many people don't find relief after back surgery. Chiropractic is a safe and effective way to manage your pain and live a healthy life, even if you've had previous back surgery. Chiropractors are trained to manage complex cases such as these.

Q: What is that "popping" sound during an adjustment?

Not every adjustment is accompanied by a "pop" or "crack" sound but it is common. Contrary to popular belief it is not the bones rubbing over one another.

When two vertebrae are mis-aligned the ligaments surrounding the joints create a small vacuum within the joint surfaces. When you receive an adjustment, that vacuum is opened and gasses in the surrounding tissues rush in to fill the void. This causes a "popping" sound. You may notice that some joints create a different sound than others. This is because of the different shape of the surfaces of the joints!

Image by Joyce McCown

"Don't let pain stop you from living your life!"

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